Instagram App Reviews

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Horrible support! So frustrating!

I have more than one account on this app. One is personal and the other I use for beauty because I am a lash stylist and makeup artist. My beauty account fell victim to Russian hackers and I reported it as hacked from my personal account. Then friends sent me a link to report the hacking via Safari. I was able to recover my account and change my email and username back to my own but the relief was short lived. I soon got a notice saying my beauty account would be disabled because I had reported it from my personal account. So I tried contacting the help center through email begging them not to disable the account since I just recovered it. I’ve only ever gotten automated messages back with no option that would work for my situation. I decided to try to log in through Safari in hopes that I would get some kind of message with prompts on how to fix the problem, and somehow my beauty account is not disabled on Safari. Thinking they may have seen my pleas I tried to log in once again with the Instagram app with the “add account” feature and the disabled message came up again. I ended up deleting my account through Safari and trying to recreate a new one with a different username on the app but am still faced with a message saying my account has been disabled for violating Instagrams terms. I wish I could speak to an actual person who can help me. It’s extremely frustrating that I have to go to Safari to use Instagram for that account when the app is so much easier to navigate. And all this frustration and strife just because I was the victim of a hacking???!

Best

Best??

Video problem

When i want post a video i must post it for 4 or 5 because my app is close when i post videos

Top 5 app

Wow

GIFS !!!!

WHERE THE GIFS ?!?!?!!

Dark mode is needed!!?

I honestly think dark mode would be a good option for instagram because that bright white screen especially at night hurts my eyes!

One star

It won’t let me sign back in. It says that I have an issue but the username is the exact same as I put in and the password is not spelled wrong. I don’t know if I got hacked or what but it needs to be fixed

KEEPS CRASHING

I got logged out of my account and now i cant get back in i tried on other electronics to change my password and everything and it still didn’t work so i tried making a new account but it keeps saying sorry we cant accept your request?

Logging in

This is happening with me and lots of other accounts. A few days ago I logged out of Instagram and I wanted to log back in about an hour or so later. It denied access and it told me ‘Sorry, there was a problem with your request.’ That to me doesn’t make sense. I’ve been logging out of Instagram for a long time now but this has never happened to me before until recently, and I’m really disappointed in this. I don’t know if it’s a bug caused from the latest update, but something is wrong, and I’ve talked to some people who’ve experienced the same thing. I highly encourage that you look into this. Thank you.

The new algorithm is terrible

Since the new algorithm was introduced the audience I worked so hard to cultivate no longer sees my photos. It’s ridiculous and punishes people that came by their followers honestly. I work extremely hard on my photos and use Instagram as many do to showcase them. Now few get to see them on their feed. It’s extremely disappointing and frustrating. I wish you would fix this.

Account doesn’t have highlights

My account does not have highlights enabled... I’m not able to view other people’s highlights nor can I add highlights on my page... I’m logged in to other accounts on my phone and they have it enabled however mine does not. I’ve been waiting since December.

HEY INSTAGRAM CREATOR

PLEASE FIX THE LOG IN SERVER. ITS NOT LETTING ANYONE LOG IN.

What’s up with all the adds now!?

Instagram has really sold out like so many other social media outlets by overwhelming the user with spam ads that try to lure the user into online shopping, etc. so disappointing. Like Facebook, it will eventually push users away. I’m on the verge of closing my account..

Facebook ruined another app

Not in chronological order. Moving back to the twitter days! At least everything there is well organized

I think everyone should have Instagram

It’s awesome

Alright but has ads.

Ok app, lots of ads about stuff I don’t care about. I also don’t get App icons on my home screen for notifications. When I get a direct message I have no idea until I open the app. I have an iPhone X, everything is up to date.

Not posting my videos

I’ve tried posting the same set of videos 6 times in the past 12 hours and they won’t go through. All of my other apps are working fine

Fix your glitches, respond to people

This would be 5 stars if Instagram would respond to help requests. My brand hashtag hasn’t shown for a few weeks now. Considering there was nothing offensive about the pics it should still be showing. Sorry IG, you asked for feedback, you’re getting it. 1 Star until you get a system to answer for your glitches in place or explain problems like these.

New Update

Instagram is cool, one of the primary apps I use on a daily bases; but some updates need to be done asap. One update, add the Gifs back on the insta-story. The selections for insta-story are already limited, so I don’t understand why the last update took that feature away. Two the insta-stories could be a little longer. Three I don’t understand why I see stuff pop up on my timeline from more than one day ago. I don’t wanna see stuff for 3 days ago or a week ago. Please provide a better update and bring the GIFS back!!!

No support

No support team. No response. No humans. Lots of login error issues and no sight of help

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